Facebook advertising account blocked - What you should do now!

How do I know that my Facebook ad account has been deactivated?

If you have a Facebook ad account, there are several ways to tell you that it's been deactivated. At first, you won't see ads on Facebook anymore. Even if you try to create an ad, you'll get an error message that says your account is deactivated. If you try to access your account, you'll also get an error message. The error message is usually: “Your account was disabled due to violations of our advertising policies.” In some cases, you may receive a message from Facebook confirming that your account has been deactivated. This message is usually sent via email or the Facebook app.

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Why is my account deactivated?

One of the most common reasons for deactivation is that you've violated Facebook's policies. Make sure you read and follow the current guidelines carefully before running your ads. It's also important to check regularly for policy updates as they may change over time. Another reason for deactivation may be that your account wasn't properly verified.

In addition, every Facebook advertising account must be connected to a valid credit card or PayPal account. If your payment information isn't accurate or up to date, it could result in your account being deactivated. In some cases, a Facebook advertising account can also be deactivated if suspicious activity is detected. This includes, for example, unusual registration attempts from various locations or drastic budget increases.

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What can I do if my advertising account has been deactivated?

If your Facebook ad account has been suspended or deactivated, it's important to act quickly. Because the longer you wait, the harder it will be to reactivate your account. First, you should try contacting Facebook Support and find out exactly why your account was suspended.

To do so, go to Facebook's Ads Manager or Business Help Manager. There, you can describe your situation. It is often due to a technical error or one of the many advertising guidelines that has been misunderstood. If you know the reason for the suspension, you can react accordingly and possibly reactivate your account so that you can start advertising on Facebook again too quickly.

Reactivate your Facebook advertising account via a Meta Ads agency

In addition, it is possible to register your advertising account via a Meta Ads agency to reactivate, as they can assist you in the approval process and contact Facebook directly. However, there is no guarantee that it will be unlocked. Unblocking is often only possible for larger advertising accounts of companies that have already had a high ad spend on Facebook. If this applies to your advertising account, we can help you with the unlocking process. Feel free to contact us using the contact form at the end of the article.

How can I prevent my Facebook advertising account from being suspended in the future?

1. Observe Facebook guidelines

If you want to prevent your Facebook ad account from being suspended in the future, there are a few things to keep in mind. On the one hand, you should read Facebook's advertising guidelines carefully and stick to them. It's also important that you choose your ads carefully and only promote content that is really interesting for your target group. Even though it is tempting to advertise with “sensational” offers, this can quickly result in a suspension. Be creative with your advertising, but always be fair!

2. Business Manager verification

Another easy way to prevent a suspension in the future is Meta Business Manager verification. To do this, you must store some personal data on Facebook. You can find detailed instructions on how to do this here.

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3. Delete rejected ads

If one of your Facebook ads is rejected, you should usually not request a review, but delete them directly. A new request to review a rejected ad could result in a direct suspension of the Facebook advertising account if unsuccessful.

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Frequently asked questions

How can I reactivate my Facebook advertising account?

To reactivate your meta ad account, please follow the steps below:

Sign in to your Facebook account

Go to the Ads Settings page. You can find this page by clicking on the small triangle in the top right corner of your Facebook profile and choosing “Ad Settings” from the drop-down menu.

On this page, you should see a message about your account being deactivated. Click on the “Form” link to request that your account be restored.

Fill out the form by providing all the information you need. This includes your full name, the email address you use for your Facebook account, and an explanation of why you think your account was wrongly deactivated.

After you submit the form, wait for a response from Facebook. They should get back to you within a few days.

Please note that Facebook has the right to deactivate accounts that have violated their terms of use. If your account was deactivated due to a violation of these terms, it may not be possible to reactivate it.

How do I remove restrictions from my Facebook advertising account?

If your account has restrictions, it could be that you've violated one of the Facebook advertising policies and your Facebook ad account is suspended. First, you should review these guidelines and make sure you meet all requirements. If you think the restriction was a mistake, you can file a request for review similar to the one described above.

Why can't I advertise?

There are several reasons why you can't run an ad. Your account could have restrictions, you could have violated Facebook's advertising policies, or your ad account could be disabled. Review your account settings and advertising policies to make sure you meet all requirements.

Why can't I create a new advertising account?

Facebook has certain limits on the number of advertising accounts a person or organization can have. If you already have the maximum number of accounts, you won't be able to create a new account. Even if you've violated Facebook's advertising policies in the past, this could prevent you from creating a new account.

Why was my advertising account suspended?

There are several reasons why Facebook suspends an advertising account. This includes violations of Facebook's advertising policies, unusual activity that could indicate fraud, and exceeding the maximum number of advertising accounts.

How do I reactivate my deactivated advertising account?

Similar to activating an ad account, you can submit a request for verification when your account has been deactivated. Go to your account settings and click “Request for verification.” Follow the on-screen instructions and submit your claim. Facebook will review your request and inform you of their decision.

We are happy to help with Meta ad account issues.

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You might also be interested in this topic: The power of the Facebook Ad Library

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Your Facebook ad account has been suspended and you're wondering why and what you can do now? In this blog post, you'll learn the most common reasons for blocking your Facebook ad account and the best strategies to unblock your account again. Should you have any further questions, we can contact you as Meta Ads agency best advice.

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